WebWait 10 minutes and turn on your Surface. If it still doesn't turn on, press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info. For Surface Dock If your battery is completely drained, a Surface Dock might not be able to fully charge your device. WebMay 11, 2024 · "Please do these steps first to troubleshoot the issue and observe if the issue still persist: 1: Run Surface Diagnostic Toolkit and check Windows Update 2: Update drivers and firmware Check what is the current OS Build of your Windows version by going to Settings > System > About.
How to force a frozen Surface PC to shut down and restart
WebMar 2, 2024 · Surface pro 9 randomly requires force shutdown I was having the same issue described here. The workaround suggested by the support officer woks, but is not good for workflow obviously. Normal reboot did not fix ~ had to go brutal route. All updates are current. I ran the Surface Troubleshooter, no luck. WebApr 16, 2024 · If your Surface Pro 7 is randomly shutting down, try changing the default sleep time in your settings. Type "Sleep" in the search bar and select "Power and sleep … can knee pain cause swollen ankles
Microsoft finally fixes power woes on Surface Book and Surface Pro 4
WebApr 23, 2024 · Press Win + R simultaneously to open a Run dialog box. Type control in the text field of the dialog box and hit Enter. Inside the Control Panel window, click on Hardware and Sound. Then, choose Power Options and select Change when the computer sleeps as shown below. Click on Change advanced power settings. WebStep 1. Force Restart Hold down the power button on your device for at least 30 seconds and then release it. Press the power button once to turn the device back on. If this does not work proceed to step 2. Step 2. Two-button Shutdown Hold down the power button for 30 seconds and then release it. WebApr 10, 2024 · Please reach out to our live support through these options below: 1: Through the Surface app. Open the Surface App and select Help & support > Get help. Type in the problem you need help with. Look at any available solutions offered and select Contact Support. 2: Through the Contact Us - Microsoft Support page. fix all hagebau